1. Promoter
The promoter of the “What’s Behind the Doors?” Competition (“Competition”) is Kingfisher Hobart (“Kingfisher”, “we”, “us” or “our”).
By entering the Competition, entrants agree to be bound by these Terms & Conditions.
2. Competition Period
The Competition opens when the Competition post is published on the official Kingfisher Hobart Facebook and/or Instagram pages and closes at 5:00pm AEST on Monday, 7 September 2026 (“Competition Period”).
Entries received after the closing time will not be considered.
3. Eligibility
Entry is open to Australian residents aged 18 years or over.
Employees, contractors and immediate family members of Kingfisher Hobart, and any agencies directly associated with the Competition, are not eligible to enter.
Entrants must have a valid Facebook or Instagram account and must be able to receive a direct message from the official Kingfisher Hobart account.
4. How to Enter
To enter, entrants must, during the Competition Period:
- Like or follow the official Kingfisher Hobart Facebook or Instagram page on the platform through which they are entering; and
- Comment on the official Competition post with their suggestion for what they think might be hiding behind the doors of Kingfisher Hobart before the venue opens.
We’re looking for imagination. The more outlandish, lavish, preposterous or wonderfully unlikely, the better.
Entrants may submit as many entries as they wish, however each entry must be submitted as a separate comment on the official Competition post. Multiple suggestions contained within a single comment may be treated as a single entry.
Repeated, duplicated, automated or spam entries may be disregarded.
Entry is free and no purchase is necessary.
5. Judging
This is a game of skill and creativity, not a game of chance.
Eligible entries will be judged by representatives of Kingfisher Hobart based on creativity, originality, entertainment value and how outlandish, lavish or preposterous the suggestion is.
The entry judged to best meet these criteria will be selected as the Major Prize winner. Two additional entries will be selected as runners-up.
Judging is subjective and the judges’ decision is final. No correspondence regarding the judging process or outcome will be entered into.
6. Prizes
The Competition prizes are:
Major Prize – Kingfisher VIP Package:
One (1) Kingfisher Hobart VIP Package with a total commercial value of more than AUD $600.
The exact contents of the VIP Package are intentionally being kept a surprise. The package may or may not include private lounge access for between four (4) and eight (8) people and a food and beverage package, along with other inclusions determined by Kingfisher Hobart.
By entering the Competition, entrants expressly acknowledge and accept that the complete contents, inclusions and experience associated with the VIP Package have not been disclosed at the time of entry. Entrants enter on the understanding that the Major Prize has a commercial value exceeding AUD $600 but that its exact scope will remain at the discretion of Kingfisher Hobart until revealed to the winner.
Runner-Up Prizes:
Two (2) Kingfisher Hobart gift vouchers valued at AUD $50 each.
The VIP Package and runner-up gift vouchers must be redeemed within 12 months of the Competition closing date, meaning they will expire on 7 September 2027, subject to any booking and availability requirements advised by Kingfisher Hobart.
Prizes are not transferable or exchangeable and cannot be redeemed for cash.
Where any prize includes alcoholic beverages, alcohol will only be supplied to persons aged 18 years or over and will be subject to Kingfisher Hobart’s responsible service of alcohol obligations and applicable laws.
7. Winner Notification & Prize Claim
The Major Prize winner and two runners-up will be contacted via direct message from the official Kingfisher Hobart Facebook or Instagram account through which their winning entry was submitted.
Kingfisher Hobart will also reply publicly to the winning entry/comment advising that the entrant has been selected as a winner.
Each selected winner will have 48 hours from the time the direct message is sent to respond and accept their prize.
If a selected winner does not respond and accept their prize within that 48-hour period, their entitlement to the prize will lapse and Kingfisher Hobart may select a new winner from the remaining eligible entries.
The replacement winner will then be contacted by direct message and will have a new 48-hour period in which to respond and accept the prize. This process may be repeated until an eligible winner accepts the prize.
Entrants should be cautious of fake or impersonating accounts. Kingfisher Hobart will not ask winners to provide payment, credit card details or banking information in order to claim a prize.
Winners may be required to provide reasonable information to confirm their identity, Australian residency, age and eligibility before receiving their prize.
8. Entry Content & Community Standards
Entries are made through public comments and may be visible to other Facebook or Instagram users.
Entrants must not submit content that is unlawful, defamatory, discriminatory, threatening, harassing, sexually explicit, racist, sexist, vulgar, offensive or otherwise inappropriate for a general public audience.
Entries must also comply with the applicable Facebook or Instagram terms, policies and community standards.
Kingfisher Hobart reserves the right, at its discretion, to hide, delete or report any comment or entry considered inappropriate or in breach of these Terms & Conditions or the applicable social media platform’s policies.
Removal of an entry may result in the entrant being disqualified from the Competition.
9. Rights to Entries
Entrants retain ownership of the original content they submit.
However, by entering the Competition, entrants grant Kingfisher Hobart a non-exclusive, royalty-free, worldwide licence to reproduce, publish, repost, share, adapt and otherwise use their Competition entry for the purposes of promoting Kingfisher Hobart and the Competition.
This may include use on Kingfisher Hobart’s social media accounts, website, digital advertising, email marketing, printed materials, signage, public relations and other promotional or marketing material.
Kingfisher Hobart may identify the entrant using their publicly displayed social media name or username when reposting or sharing their entry.
Entrants acknowledge that they will not receive additional payment, royalties or compensation for these uses.
Entrants warrant that their entry is their own original contribution and that its use by Kingfisher Hobart will not knowingly infringe the intellectual property or other rights of another person.
10. Multiple Entries
There is no limit to the number of entries an eligible entrant may submit during the Competition Period.
Each entry must be made as a separate comment on the official Competition post.
Each entry will be considered individually against the judging criteria.
Kingfisher Hobart reserves the right to disregard duplicate, substantially identical, automated, bulk-generated or spam entries.
11. General Conditions
Kingfisher Hobart reserves the right to verify the validity of entries and entrants and to disqualify any entrant who tampers with the entry process, submits an entry that does not comply with these Terms & Conditions, or engages in conduct intended to unfairly influence the outcome of the Competition.
If the Competition cannot proceed as planned due to circumstances outside Kingfisher Hobart’s reasonable control, Kingfisher Hobart reserves the right, subject to applicable law, to modify, suspend, postpone or cancel the Competition.
Kingfisher Hobart accepts no responsibility for entries that are lost, delayed, incorrectly submitted, removed by a social media platform or otherwise unable to be viewed due to technical issues outside our reasonable control.
Nothing in these Terms & Conditions excludes any rights or remedies that cannot lawfully be excluded under Australian consumer law.
12. Facebook & Instagram Disclaimer
This Competition is not sponsored, endorsed, administered by, or associated with Facebook, Instagram or Meta.
Entrants acknowledge that they are providing their information to Kingfisher Hobart and not to Facebook, Instagram or Meta.
To the extent permitted by law, entrants release Facebook, Instagram and Meta from any responsibility or liability associated with the Competition.
13. Privacy
Any personal information collected in connection with the Competition will be used for administering the Competition, contacting winners, verifying eligibility and awarding prizes.
Kingfisher Hobart will handle personal information in accordance with applicable privacy laws and its privacy policy.
14. Acceptance of Terms
By submitting an entry, entrants confirm that they:
- are an Australian resident aged 18 years or over;
- have read, understood and agree to these Terms & Conditions;
- understand that the complete contents of the Major Prize have intentionally not been disclosed;
- accept that the Major Prize has a commercial value exceeding AUD $600 but its exact inclusions will be determined and revealed by Kingfisher Hobart; and
- grant Kingfisher Hobart the rights to use their submitted entry as described in these Terms & Conditions.